The following pages contain the answers to a range of frequently asked questions from blogs and social networking to spam and viruses. Here you will find information which will raise awareness of some of the risks that can be associated with these types of communication. However, despite the risks it is also important to recognise the benefits that exist for young people using these technologies too and this is highlighted in the FAQs. Research has shown that young people feel empowered when using online technologies and the “anonymous” nature of the communication can often mean that they lose their inhibitions and engage in risky activities that they would not even consider in the offline world. The information contained within these pages will help parents, carers and teachers to engage in a more meaningful dialogue with young people to overcome these issues.