As the Safer Internet Centre (SIC) of Luxembourg, BEE SECURE coordinates the awareness centre, helpline and hotline. The BEE SECURE brand name is a joint initiative of the Ministry of the Economy and Foreign Trade, the Ministry of Education and Vocational Training and the Ministry of Family and Integration. The helpline and hotline are operated by KannerJugendTelefon, Luxembourg’s general child helpline.
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Based on the most significant threats and trends, the BEE SECURE awareness centre strives to develop thematic campaigns for each school year with a wide impact and a long-lasting effect. BEE SECURE campaigns have three objectives: To educate people in a positive way, to create a culture of security and to establish a broader view of information security. The awareness centre organises school training courses, public events and provides eSafety resources on its website.
The BEE SECURE helpline can be reached by phone number and is intended especially for youngsters and their parents. It offers help and advice regarding the use of information and communication technologies as well as the necessary ‘soft skills’ to ensure good behavioural practices. The helpline is operated by Luxembourg’s general child helpline KannerJugendTelefon, which has been running for 20 years. In 2012, the helpline received 56 direct requests for help.
In October 2012, the former LISA Stopline was renamed the BEE SECURE Stopline to more effectively integrate it into the activities of Luxembourg’s BEE SECURE Safer Internet Centre. Via the website, stopline.bee-secure.lu, citizens can anonymously report suspicious content. This service is also operated by the KannerJugendTelefon. 625 reports were received in 2012. 40 reports were handled directly by Luxembourg’s police, while 235 reports were forwarded to partner hotlines.
The BEE SECURE Youth Panel is organised into two different youth groups who meet regularly to discuss new media and feed back their views on information safety related issues and on emerging trends. Two videos and songs concerning new media topics were produced during the meetings.
BEE SECURE Trainings:
BEE SECURE Helpline
BEE SECURE Stopline