The European Network of Safer Internet Centres

The joint Insafe-INHOPE network national consists of Safer Internet Centres (SICs) in all 27 countries in the European Union (EU), plus Iceland, Norway and Russia. Each Safer Internet Centre is typically composed of the following four components:

Awareness centre

National awareness centres focus on raising awareness and understanding of safer internet issues and emerging trends. They run campaigns to help children, young people, parents, carers and teachers more aware of the potential risks they may encounter online, and aim to empower them with the skills, knowledge and strategies to build resilience and stay safe.
 
For an overview of the work of Insafe Awareness Centres, download the information sheet. 

Helpline

Helplines provide information, advice and assistance to children, youth and parents on how to deal with harmful content, harmful contact (such as grooming) and harmful conduct such as (cyberbullying or sexting). Helplines can increasingly be accessed via a variety of means – telephone, email, web forms, Skype, and online chat services. 
 
For an overview of the work of Insafe Helplines, download the information sheet.

Hotline

Hotlines exist to allow members of the public to report illegal content anonymously. Reports are then passed on to the appropriate body for action (internet service provider, police or corresponding hotline). Hotlines are coordinated by INHOPE - the International Association of Internet Hotlines, working in partnership with Insafe to deliver a safer - and better - internet.

Youth Panel

Youth panels allow young people to express their views and exchange knowledge and experiences concerning their use of online technologies, as well as tips on how to stay safe.
 
Click on the links to the left (or on the map from the site homepage) to find out more about your local Safer Internet Centre, the services it offers, and the key contact points for further support and information.